Your Privacy Matters
At Doc Cheetah, we understand that your financial documents are among your most sensitive information. This Privacy Policy explains how we collect, use, protect, and share information when you use our document collection service.
Information We Collect
Account Information
- Name, email address, and phone number
- Company information for business accounts
- Billing and payment information
Documents and Files
- Documents uploaded through our platform
- Metadata associated with uploaded files
- Communication logs related to document requests
How We Use Your Information
- To provide and improve our document collection services
- To facilitate secure document sharing between you and your clients
- To send service-related communications and updates
- To provide customer support and respond to inquiries
- To comply with legal obligations and prevent fraud
Data Security
🔒 Bank-Level Security
- AES-256 encryption for all data in transit and at rest
- Regular security audits and penetration testing
- Multi-factor authentication for all accounts
- Zero-knowledge architecture - we can't see your documents
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only in these limited circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- With trusted service providers who assist in operating our platform (under strict confidentiality agreements)
- In connection with a business transfer or acquisition
Your Rights
You have the right to:
- Access and review your personal information
- Correct inaccurate or incomplete information
- Delete your account and associated data
- Export your data in a portable format
- Opt out of non-essential communications
Data Retention
We retain your information only as long as necessary to provide our services and comply with legal obligations. Documents are automatically deleted according to your retention settings, with a maximum retention period of 7 years unless otherwise required by law.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Address: Doc Cheetah Privacy Team
19 Barton Crescent North
Wahroonga NSW 2076, Australia